People often ask me “Will this remote start affect my new car warranty?"

by Larry Johnson 20. September 2012 05:18

People often ask me “will this remote start affect my new car warranty?"

The simple answer is no, the detailed answer is the following:

Many consumers are confused regarding the installation and service of third party accessories for their vehicles. This confusion often is the result of incorrect information intended to convince you that only the manufacturer or authorized dealer should service your vehicle. What does the law provide?

The Magnuson-Moss Warranty Act is Federal Law enacted in 1975 establishing warranty requirements.  The Act provides that: “Warranties, written or implied, cannot be conditioned on the consumer’s use of any article or service identified by brand, trade, or corporate name.” This prohibition against conditioning warranties on the use of authorized items or services can only be waived by the Federal Trade Commission if 2 specific factors are found  

#1 - The Federal Trade Commission is satisfied that the warranted product will function properly only if the article or service so identified is used and

#2 - The Federal Trade Commission finds it is in the public interest.

The Federal Trade Commission in determining what is in the public interest seeks and accepts comments from the public. What does this mean to you?

Purchasing and having accessories installed in your vehicle does not void your warranty unless the manufacturer has been able to convince the Federal Trade Commission that the installation and/or service will cause a malfunction to the vehicle and the restriction is in the public interest. These are difficult tests to meet, especially since the public is economically and technologically ahead through third party accessory options.

If your manufacturer or dealer tells you that your warranty is void or able to be voided due to third party accessories or service, ask him for the Federal Trade Commission determination supporting the claim. You may even want to call the FTC yourself.

This overview was written by our corporate attorney after research into the Magnuson-Moss Warranty act.  It is an explanation of the law in plain English so that our customers may understand their rights.

Of course the obvious is the quality of the install and the unit.

1)      The install:

                     A)     We solder all of our connections (similar to welding the connections )

                     B)      Heat shrink tube insures connections are sealed

                     C)      Organized planed connectivity that are repeatable and consistent

2)      The unit:

                     A)     High quality units regardless of the level of the options

                     B)      2 year warranty on parts and lifetime  warranty on labor

                     C)      Best warranty in the industry

                     D)     Certified technicians  

Transcript

Hi.  Welcome to Johnson Automotive.  We are not only your complete auto repair center but we also do accessories like remote starts .  Custom built, the way you want it.  Come on back, I’ll show you how a remote process starts.  Here we are going to go ahead and do an inspection on the vehicle .  Do a visual and do a little bit of testing  on it as far as testing the battery and the alternator  system.  Just kinda looking for the body damage,  scratches  also be sure everything works right.  HVAC works right.  Make sure you got good heat, good air conditioning , no check engine lights, and no tire pressure monitoring lights on.  Just kinda looking all around to see for some potential issues that the customer may need to be aware of.   OK, we are just going to get started here doing some prep on pre-wiring  process .  Of course here, like all other quality installations, we soder our wires, simply because you never have to worry about it coming loose or breaking because essentially it is like almost welding the wire together.   And with all the movement of a vehicle coming  down the road you definitely don’t want to have connections making contact and breaking contact .  That’s a good way to have a customer, an unhappy customer come back.  Alright, we’ve got the installation all done.  And has you can see all neat and clean.  No wires hanging down, no mess.  Here we have affordable options for everyone.  This one is just a single button remote start.  Does a good job. Gets you in a nice warm or in the summer time, a nice cool car.  Gets your windshield defrosted with your wipers without any effort.  So basically, the way these work.  Very simple.  Hold down for about two seconds, deliberate push, you can tell if it runs.  It runs for about 15 minutes, you can get a few extra minutes just by hitting the remote one extra time, you will hear some relays click and then it will engage.  If for some reason, you decide, oh, wait, I don’t need to leave now, I’ll leave in an hour.  Hold it down for about 5 seconds to 10 seconds and you kill it, and that is out.  So, simple, easy to use and inexpensive option.  We also, I mean, if you got the money, we got the product.  As much as you want to spend, we have customized options that will solve your needs.  Thanks for watching and we will hope to see you  soon with your own customized installation from Johnson Automotive.     

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